Privacy Policy

1. Introduction

We, VendandGo Inc., with our German branch VendandGo Stores Deutschland, take the protection of your personal data very seriously. This privacy policy informs you about the personal data we collect, how we process it, and what rights you have regarding your data. The security of your data is our top priority, and we always act in accordance with applicable data protection laws, particularly the General Data Protection Regulation (GDPR).

2. Data Controller

Responsible for data processing:

VendandGo Inc. 
1230 Avenue of the Americas, 16th Floor
Rockefeller Center, 10020 New York, NY, USA 

Email: info@vendandgo.com

German Branch: 

VendandGo Stores Deutschland 
Am Flughafen 12 
60549 Frankfurt am Main (The Squaire) 

Email: deutschland@vendandgo.store 

Authorized Representative: Johannes Keller

3. Collection and Processing of Personal Data

We collect personal data when you visit our website, use our contact form, or use our services. The data collected includes:

  • First and last name
  • Phone number
  • Email address
  • Address details (if required)
  • Usage data (e.g., pages visited, IP address)

This data is used exclusively to process your requests, improve our services, and fulfill contractual obligations.

4. Purpose of Data Processing

The processing of the personal data you provide is carried out to:

  • Process your inquiries via our contact form,
  • Communicate with you,
  • Provide and improve our services,
  • Fulfill legal obligations.

5. Legal Basis

The processing of your data is based on Article 6(1)(b) GDPR (contract fulfillment) or on your consent under Article 6(1)(a) GDPR. In certain cases, processing is also based on Article 6(1)(f) GDPR (legitimate interest) to improve our services.

6. Storage Duration

We store your data only as long as it is necessary to provide our services or fulfill legal requirements. After your request has been fully processed or after the end of the contractual relationship, your data will be deleted unless there are legal retention obligations.

7. Disclosure of Data

Your data will only be shared with third parties if:

  • This is necessary for contract fulfillment,
  • We are legally obliged to do so,
  • You have expressly consented to the disclosure.

Potential recipients include payment service providers, logistics partners, or IT service providers.

8. Cookies and Tracking Technologies

Our website uses cookies to enhance the user experience and provide certain functions. Cookies are small text files stored on your device that contain information about your website visits. We use the following types of cookies:

  • Necessary cookies: These are required for the basic functions of the website.
  • Analytics cookies: These cookies help us understand user behavior and improve our website.

You can prevent the storage of cookies in your browser settings. However, this may limit the functionality of the website.

9. Security

We use technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, disclosure, or manipulation. These measures are regularly reviewed and adapted to current technological developments.

10. Data Transfer to Third Countries

Since our headquarters are in the USA, it is possible that personal data may be transferred to the USA. We ensure that an adequate level of data protection is guaranteed by providing appropriate safeguards, such as Standard Contractual Clauses from the European Commission, Binding Corporate Rules, or certifications under the EU-U.S. Data Privacy Framework. The transfer only takes place if necessary, and we ensure that your data is processed securely.

11. Your Rights

You have the right to request information at any time about the personal data we store, to request the correction of incorrect data, and to request the deletion of your data unless there are legal retention obligations. You also have the right to restrict processing, object to processing, and the right to data portability.

If you believe that the processing of your data violates data protection law, you have the right to lodge a complaint with a supervisory authority.

12. Contact

If you have any questions about the processing of your personal data or wish to exercise your rights, you can contact us at any time:

VendandGo Stores Deutschland 
Email: datenschutz@vendandgo.store

13. Changes to This Privacy Policy

We reserve the right to change this privacy policy occasionally to ensure that it complies with current legal requirements or to implement changes to our services in the privacy policy. The current version can always be found on our website.